Services & Information
Coronavirus - Bus and Travel Information
Face coverings to become mandatory on public transport
From 15 June, face coverings will be required while using public transport in England
Operators will be able to refuse travelor issue penalty fines for those who fail to wear a face covering, in a similarway to the rules on having a ticket for travel. British Transport Police willalso support the implementation of these changes.
Government advice for people on how to make their own face coverings easily at home, usingscarves or other textile items. These face coverings should cover the mouth andnose while allowing the wearer to breathe comfortably and can be as simple as ascarf or bandanna that ties behind the head to give a snug fit.
For up-to-date information on Arriva services visit: https://www.arrivabus.co.uk/coronavirus/.
Changes to Sunday times from 29th March 2020 are still introduced - the Sunday 4A Great Wakering service reduces to 2 hourlyservice but check above.
We have been closely following industry guidance on social distancing and from 8th July we will be changing our onboard seating guidance.
Please sit one per row unless travelling with a member of your own household.
This excludes Leicester and surrounding areas, where our current seating guidelines remain in place in line with the localised lockdown of the area.
To protect your fellow customers and our drivers you can also follow the below steps when travelling onboard:
- Please keep your face covering on for the entire journey. Face coverings must be worn onboard.
- Follow our no standing policy
- Pay by contactless or the app. Only use cash as a last resort and with exact fare only as our drivers cannot provide change.
- Please don't travel if you feel unwell
- Face away from others when sitting onboard
Throughout the pandemic your and our employees' safety has been and continues to be our priority and we will continue to monitor our service levels in line with current demand and ongoing advice from public health bodies.
For more information please visit: arrivabus.co.uk
Stephenson's have advised that the 14 Service Southend - Shoeburyness normal service resumes 8th March 2021.
For up-to-date information on First services visit:
Further funding to protect and increase transport servicesafter COVID-19 has been announced.
Holidays and Foreign Travel
This guidance sets out how to self-isolate if you arrive in the UK on or after 8 June 2020. You will not be allowed to leave the place you're staying for the first 14 days you're in the UK.
You do not have to self-isolate on arrival in Englandif these are the only places you have been to or stopped in during the previous14 days