Coronavirus - Bus and Travel Information

 Face coverings to become mandatory on public transport

From 15 June, face coverings will be required while using public transport in England

Operators will be able to refuse travel or issue penalty fines for those who fail to wear a face covering, in a similar way to the rules on having a ticket for travel. British Transport Police will also support the implementation of these changes.

Government advice for people on how to make their own face coverings easily at home, using scarves or other textile items. These face coverings should cover the mouth and nose while allowing the wearer to breathe comfortably and can be as simple as a scarf or bandanna that ties behind the head to give a snug fit.


From the 20th March concessionary passes can be used at any time on Arriva, Stephensons and Southend Borough Council buses.

Please also note that service times will be less frequent.


For up-to-date information on Arriva services visit:

From the 5th July service 7/8 Great Wakering - Rayleigh. Will revert to its near normal timetable. (Excluding some school journeys).  Core timetable  over central part of route Monday - Saturday every 15mins. Sunday Every 30 mins.  

Changes to Sunday times from 29th March are still introduced - the Sunday 4A Great Wakering service reduces to 2 hourly service but check above.

We have been closely following industry guidance on social distancing and from 8th July we will be changing our onboard seating guidance.

Please sit one per row unless travelling with a member of your own household.

This excludes Leicester and surrounding areas, where our current seating guidelines remain in place in line with the localised lockdown of the area.

To protect your fellow customers and our drivers you can also follow the below steps when travelling onboard:

- Please keep your face covering on for the entire journey. Face coverings must be worn onboard.

- Follow our no standing policy

- Pay by contactless or the app. Only use cash as a last resort and with exact fare only as our drivers cannot provide change.

- Please don't travel if you feel unwell

-  Face away from others when sitting onboard

Throughout the pandemic your and our employees' safety has been and continues to be our priority and we will continue to monitor our service levels in line with current demand and ongoing advice from public health bodies.

For more information please visit: 


For up-to-date information on Stephensons services visit:

Until further notice, NHS workers simply show their NHS ID card to the Stephensons bus driver and you will not be charged for your journey.


Currently I am informed Stephensons are running a Saturday service rather than their normal weekday service on the 14. (Southend - Shoeburyness via Great Wakering).


For up-to-date information on First services visit:


RDC Carparks Update

Rochford District Council will be recommencing enforcement measures in the Council's pay and display car parks from Monday 1 June, 2020.

Please ensure you purchase a PayByPhone session or a ticket. While the purchase of a ticket using cash will be possible, it is strongly advised that the PayByPhone payment option is used to avoid queuing and contact with coins and the ticket machines. If you haven't already registered, full information is displayed on the machines and noticeboards. To save time, please register on-line before your visit at Customers are reminded to follow the Government's social distancing advice at all times in the car parks. The Council continues to provide free car parking for NHS staff and social care workers until further notice. If you are one of these workers, please display supporting official evidence on the windscreen of your vehicle. 

If you don't have a Smartphone, you can still use the service by calling 0330 400 7275 and follow the prompts to enter your details and complete the payment.  If you would prefer to text send REG followed by a space and then your vehicle registration number in a text message to 65565 and you will be called back to complete the payment.


The Government has published advice to local authorities on reallocating road space to encourage cycling and walking and enable social distancing.    


The Government is also proposing to fast-track trials of e-scooters, as a sustainable form of travel and is providing £10 million of additional support for car-charging points on our streets.



Further funding to protect and increase transport services after COVID-19 has been announced. 


Holidays and Foreign Travel

The new quarantine rules apply to those who arrive in the UK from today. The above document lists those travellers exempt from border rules in England, Scotland and Northern Ireland.

The Foreign and Commonwealth Office's guidance on foreign travel has also been updated to reflect the new border rules.

 This guidance sets out how to self-isolate if you arrive in the UK on or after 8 June 2020. You will not be allowed to leave the place you're staying for the first 14 days you're in the UK.

You do not have to self-isolate on arrival in England if these are the only places you have been to or stopped in during the previous 14 days



Updated 10/07/20

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