Services & Information
Coronavirus - Test and Trace
Anyone experiencing a new, continuous cough; high temperature; and now also a loss of or change in your normal sense of smell or taste can book a test by visiting https://www.nhs.uk/conditions/coronavirus-covid-19/
Those in England and Wales who do not have any access to the internet, or who have difficulty with the digital portals, will be able to ring the 119 service to book their test between the hours of 7am - 11pm. The service can be accessed by people with hearing or speech difficulties by calling 18001 119 (in England and Wales).
The Department of Health & Social Care has confirmed the COVID-19 mobile testing units will be at Rayleigh Leisure Centre on Saturday 20thJune. The units will operate from roughly 10.30am to 4pm each day, using military resources.
Anyone wanting to be tested must pre-book an appointment and travel to the centre by car - i.e. not on foot or by public transport.
Testing is now available for under 5's at the mobile testing units. The test must be performed by a parent or guardian. It is possible children may experience some mild discomfort, but it should not hurt. When a child takes a test, their parent/guardian will be told how results will be passed to them. This may be by email or by text or both.
The COVID-19 mobile testing units will be at Rayleigh Leisure Centre onTuesday 7th July and Saturday 11th July. The units will operate from roughly 10.30am to 4pm each day.
Test kits have been offered to every care home for over-65s or those with dementia in England.
Staff and residents in care homes for over 65s and those with dementia will receive regular coronavirus tests from next week as part of a new social care testing strategy.
If you live with a person who has symptoms of coronavirus (COVID-19) or has had a positive test result you must follow the Stay at Home guidance. https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance
People identified as having been in close contact with someone who has a positive test must stay at home for 14 days, even if they do not have symptoms, to stop unknowingly spreading the virus.
"Close contact" is defined as:
people you spend 15 minutes or more with at a distance of less than 2m; and
people you have direct contact with - such as sexual partners, household members or people with whom you have had face-to-face conversations at a distance of less than 1m.
The contact must have taken place between two days before and up to seven days after symptoms appeared.
Warning that thermal cameras and other such "temperature screening" products, some of which make direct claims to screen for COVID-19, are not a reliable way to detect if people have the virus.
Growth Rate and R Value Data
Test and Trace
Please find below the official advice from the GOV.UK website on how the system works and advice on how to avoid being the victim of any possible scams as a result of the implementation of this system.
If the NHS test and trace service contacts you, the service will use text messages, email or phone. All texts or emails will ask you to sign into the NHS test and trace contact-tracing website. If NHS test and trace calls you by phone, the service will be using a single phone number: 0300 013 5000. All information you provide to the NHS test and trace service is held in strict confidence and will only be kept and used in line with the Data Protection Act 2018.
Contact tracers will:
- call you from 0300 013 5000
- send you text messages from ‘NHS'
- ask for your full name and date of birth to confirm your identity, and postcode to offer support while self-isolating
- ask if you are experiencing any coronavirus symptoms
- provide advice on what you must do as you have been in contact with someone who has tested positive for coronavirus.
Contact tracers will never:
- ask you to dial a premium rate number to speak to us (for example, those starting 09 or 087)
- ask you to make any form of payment or purchase a product of any kind
- ask for any details about your bank account
- ask for your social media identities or login details, or those of your contacts
- ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
- disclose any of your personal or medical information to your contacts
- provide medical advice on the treatment of any potential coronavirus symptoms
- ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
- ask you to access any website that does not belong to the government or NHS
RDC's Environmental Health Team is part of the national Test and Trace response, working in partnership with Essex County Council (ECC) and Public Health England (PHE) which goes live Monday 29 June 2020.
Page Updated 10/07/2020