Services & Information
Coronavirus Government Information Service
The Government has launched a ‘Coronavirus Information Service' on Whatsapp.
This new free to use service aims to provide official, trustworthy and timely information and advice about COVID-19 and will further reduce the burden on NHS services.
This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.
The GOV.UK Coronavirus Information Service is an automated ‘chatbot' service which will allow the British public to get answers to the most common questions about coronavirus direct from government.
The service will provide information on topics such as Coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.
The service will also allow the government to send messages to all opted-in users if required.
To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi' in a WhatsApp message to get started. A set of menu options is then presented which the user can choose from and then be sent relevant guidance from GOV.UK pages as well as links to GOV.UK for further information.
Scams and disinformation
When shared, false information can take on a life of its own and have some serious consequences. It can lead to health scares, false accusations and potentially damaging hoax stories. There has been some false information about COVID19. It's not always easy to spot, so the Government recommends you use the SHARE checklist to make sure sharechecklist.gov.uk