Rochford District Community Response Hub

Rochford District Community Response Hub launches helpline for residents in need


Faith, community and partner organisations have come together to set up a ‘Rochford District Community Response Hub' helpline, to ensure everyone can access help and support throughout the Coronavirus pandemic.


People from across the Rochford District have already been pulling together to support family, friends and neighbours at this time, delivering food shopping to doorsteps and keeping an eye out for the elderly in their communities but

to ensure that no one slips through the net, the new ‘Rochford District Community Hub helpline' will be available on 01268 779999.


This will offer support to those who do not have friends or family nearby, or local support networks.


This initiative has been set up by the MegaCentre, churches, Rayleigh, Rochford and District Association for Voluntary Service (RRAVS), Rochford District Council and a number of local volunteers from across the district, who have all signed up to support where they can, any resident that needs to talk.

A flyer with all the relevant information will be distributed to households across the district.


Revd Scott Williamson, CEO of the Megacentre, said: "The Rochford District Community Hub is a collaboration between our faith, community and partner organisations right across the district who are here to provide you with support.

"If your friends and family are not nearby or able to help, and you have no local support from the community, then please call us.


"Perhaps you need help with tasks like grocery shopping or are feeling isolated during this time? You are not alone and if you do need us, we are here."


Rochford District Council's Portfolio Holder for Community, Cllr Mike Webb, said: "I am incredibly proud of the community spirit we have in the Rochford District and it has never been more evident than in the last week, since vital social distancing measures came into place.


"I've heard countless examples of neighbours helping those in need, ensuring our most vulnerable residents get their supplies and continue to feel connected, and I would like to thank every one of you for your efforts.


"The Rochford District Community Hub has been established to ensure that no one slips through the net, and I would like to thank our wonderful faith and community groups and volunteers who have been working hard to bring this initiative to fruition in such a short space of time.


"A team of volunteers is now on hand to answer your questions, or help you get the support you need, whether it's a few essentials from the shop, or someone who cares that can call you regularly for a chat, to make sure you're alright.


"Please don't worry about this virus on your own, and importantly, please follow Government guidance on self-isolating, hand washing, what to do if you have symptoms and staying at home wherever possible."


Victoria Marzouki, of RRAVS, said: "If you feel like you've got nowhere to turn, please be assured that our team of volunteers will be here to answer your call. We will be here to provide you with support and advice, and signpost you to services that can offer help at this difficult time."


You can sign up to volunteer by contacting[email protected]



The latest advice on coronavirus (COVID-19) is available on the Public Health England (PHE) and NHS websites.


You can also visit Rochford District Council's website at: and follow our social media channels. Facebook:  Rochford District Council , Instagram @RochfordDC , Twitter @RochfordDC or sign up to our alert system which delivers news straight to your






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